Refund policy

Return & Refund Policy - Organic Fiber

We want you to be completely satisfied with your purchase. Because many of our products are handcrafted and made from natural materials, each piece carries unique characteristics.

30-Day Return Window We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility To be eligible for a return:

  • Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

  • You will also need the receipt or proof of purchase.

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, you will be automatically refunded on your original payment method within 5 to 7 business days.

Contact Us For Returns To start a return or ask any return-related questions:

  • Email: info.organicfiber@gmail.com

  • Phone: 551-775-4887

  • Store Address: 286 1st St, Jersey City, NJ 07302